Terms and Conditions

Please note that 5tyle Furniture sells to trade only. By signing the New Account form, you are stating that you are an owner of a valid retail business and that your purchases are for re-sale purposes only.

    NEW ACCOUNTS

    1.  Minimum opening order for new accounts is $3000.00 net cost. Re-orders must have a minimum order value of $1000.00.
    2. Method of payment: check (goods are not released until cleared), direct deposit or credit card (3% transaction fee applicable). 
    3. Please contact us directly to create an account (include Business name, business licence number, registered business address, contact person and shipping details. Once approved, you will receive an email with further instructions.

    CUSTOMER INFORMATION

    1. It is the responsibility of each customer to ensure all billing, shipping and contact information is current.
    2. Purchases and/or changes on orders or to any account information should only be made by the authorized contacts listed on file.
    3. 5tylefurniture may at any time request a copy of a current business license.

    PRODUCT

    1. All prices are subject to change without notice.
    2. Prices are wholesale only sold in Canadian dollars.
    3. Prices do not include taxes.
    4. Availability of product is not guaranteed nor does 5tylefurniture offer exclusivity to any retailer .

    SHIPPING

    1. Product may be picked up directly from our warehouse location at no additional cost. 
    2. All orders not directly picked up from the warehouse location are subject to freight charges.
    3. 5tyle Furniture reserves the right to use our discretion as to the carrier to be used on any shipment. Freight charges are based on location, weight and dimension of shipment. If you prefer an alternate carrier, please provide your carrier details and account number at the time of ordering.
    4. No products will leave the warehouse until paid in full. 

    CANCELLATIONS / REFUSED OR UNDELIVERABLE SHIPMENTS

    1. We make every effort to honour requests for cancellations for regular orders that are not part of a pre -booking program. However, if the shipment has already left our warehouse when the cancellation request is made, it will be subject to a 25% restocking charge plus all shipping costs incurred.
    2. Any refused or undeliverable shipments are subject to a 25% restocking charge plus all shipping costs incurred. 

    RETURNS / CLAIMS

    We will gladly authorize returns for damaged or defective merchandise within 10 days from the date your shipment is received.
    1. All returns must be authorized through our Customer Service Department.
    2. Any unauthorized returns will be refused.
    3. Damaged or defective merchandise must be sent back with a Return Merchandise Authorization Number (RMA #) provided by a 5tylefurniture Customer Service Representative. This number must appear on the outside of each carton being returned.
    4. Returned merchandise that has been used, altered, ticketed or exceeds the 10 day policy will not be processed for replacement or credit.
    5. All returned merchandise must be in its original packaging.
    6. Any merchandise sent back to 5tyle Furniture that is not damaged or defective will be subject to a 25% restocking charge plus all shipping costs incurred.

    PRIVACY NOTICE

    This site is hosted by Ipage. Please see the Ipage Privacy Policy for more information about how Ipage uses this information.

    5tyle Furniture Privacy Notice:

    This privacy notice discloses the privacy practices for 5tyle Furniture. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

    What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

    What choices are available to you regarding the use of your data.

    The security procedures in place to protect the misuse of your information.

    How you can correct any inaccuracies in the information.

    Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. 

    We will not sell or rent this information to anyone.

    We will use your information to respond to you, regarding the reason you contacted us.

    We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

    Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

    Your access to and control over Information: You may opt out of any future contacts from us at any time.

    Your privacy- our commitment:

    Your privacy is very important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

    Third-Party Web Beacons: We use third-party web beacons to help analyze where visitors go and what they do while visiting our website. Facebook ( web beacons) may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Facebook.

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